We are currently looking for a motivated individual to join our helpdesk/ Support team to provide first line support to our clients. The ideal candidate will have strong customer service and communication skills with the ability to communicate clearly, will be highly flexible, be able to respond quickly and work as part of a team.
The successful applicant will be located at our Chester City Centre office, the offices also house our software developers, testers, business analysts, project managers, Sales and Marketing, and administration team. Working closely with the entire development team, often roles overlap and there are always chances to be involved with projects of all levels.
Your primary role will be to provide first line support for clients requiring support of our existing products and services with the main duties including:
You will be interested in all aspects of ICT and demonstrate a knowledge of computers and their applications.
This is a fantastic opportunity to enter a software company and gain first-hand knowledge of software development. We encourage progression within the organisation and full training will be given.
To apply, please send your CV and a covering letter detailing any other information you feel may be useful to firstname.lastname@example.org
The Steam Mill
Steam Mill Street
+44 (0)1244 319144
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