1. What Data Do We Collect and How

Stopford.com collects personal data from the following sources:

1.1 Contact Page Form

To submit a demo request, product interest or other general enquiries, Stopford.com incorporates a contact form. In order to submit a contact form, users must detail their name, email address, phone number and request before sending. By completing the form, the sender is making a direct request to be contacted by Stopford.

Requests will be sent through to and we may keep a record of correspondence, including telephone calls or email communications, to best respond to enquiries.

1.2 Cookies

Cookies are small text files that are sent by a website to a web browser and stored. These files help us improve our site and deliver a more personalised experience for users.

Stopford.com incorporates:

Essential Cookies – Critical to the performance and running of the website.

Persistent Cookies – Enables the website to remember information that changes the look or behaviour of site, e.g. preferred language or region.

Session Cookies – Collects and stores data only while the users is on the site. Can include pages visited and duration. Deleted when you close the browser.

Analytics Cookies – Collects data on how users interact with the site.

Upon landing on our site users are greeted with a Cookie Consent notice. Users can agree to our cookie policy by clicking “ok”, consenting to the use of cookies on the site. Alternatively users can opt-out of accepting cookies by progressing through the site without clicking ‘Ok’.

 

2. How We Use The Information We Collect

Stopford.com uses the information collected for the following purposes:

2.1 Query Response (Contact Form):

Stopford.com uses the information we collect from the contact form to respond to queries expressly requested by users. Responses are made to either the email or telephone number provided by the user in the contact form.

2.2 Improved User Experience (Cookies):

Stopford strive to provide an excellent customer service on our website, aiming to personalise and improve the performance for all users. We utilise a variety of cookies to ensure stopford.com meets users service expectations, while noting how content is engaged to better our service quality going forward.

 

3.    Further Cookie Policy

3.1 Google Cookies

Stopford.com uses a number of Google cookies to fulfil collect data. Google’s Cookies are subject to their own privacy policies and not this policy alone. If you would prefer to prevent access from Google Cookies you can take the steps in section 4.2.

3.2 Blocking Cookies and Removal

Most browsers automatically accept cookies, however you can change your browser settings to limit or prevent cookies. However by doing so certain sections of the site may suffer performance issues or lack functionality.

If you wish to remove cookies, consult your browser’s settings to delete cookies within a date range or individually by site.

 

4. Your Rights

4.1 You have the right to find out about what information we hold about you. You can exercise that right by contacting us and we will send you any request for information in a suitable electronic form within 20 working days. To make a request for information please contact  and a member of our team will be in touch.

If your personal data is incorrect then you have the right to rectify this information and ensure that it is accurate and up to date. If your data is incorrect then please contact us at the email address above and a member of the team will rectify this on your behalf.

You have the right to restrict your processing of personal data and the right ‘to be forgotten’ by having your personally identifiable information permanently deleted from our systems. Again, if you would like to exercise this right then please contact us at .

There will be no charge made for reasonable electronic access to your information, your right to rectification or for your right to be forgotten from our systems.

 

5. Notification of Changes

5.1 We may update this privacy policy from time-to-time by posting new versions in line with legislation changes and website updates. You should check this page occasionally to ensure you are happy with any changes.

 

6. Contact Information

6.1 For any other questions or comments regarding our policy or treatment of personal data please contact our Sales and Marketing Manager:

Scott Graham: