Product information

Professional Appointment Booking 24/7

Reduce pressure on contact centres and take advantage of greater time efficiency by facilitating online booking through Appointment Booking’s market leading features.

Deliver customised booking journeys tailored to your service area, preferred time slot selection and payment integration for seamless booking, anytime, anywhere.

Robust Diary and Appointment Management

Tailor your appointments and diaries to suit the service you provide using Appointment Booking’s flexible suite of customisation tools.

From adapting appointment lengths and setting opening hours to arranging diary views and organising locations, users can take complete control of how their service is delivered and managed online.

Cost Saving Automatic Correspondence

Missed appointments and overdue payments can create easily avoidable costs for any service.

Using Appointment Booking, you can set up a number of automated communications as confirmations, reminders and more to reduce absences, create greater time efficiency, and correct cashflow via email, letters or even SMS.

Performance based reporting

Assess the performance of your services via Appointment Booking’s extensive report generator. Deep dive into statistics on everything from appointments made, absences and payments received to inform future decisions and identify areas in need of change.

Customise Appointment Booking Further

Tailor your Appointment Booking system to include the following

Contact Centre:

Access a stripped down version of Appointment Booking designed for contact centres, allowing you to direct appointments booked via phone and face-to-face easily into your digital diary.

Self-Serve/Mobile Check-In:

Give visitors coming in for their booking the ability to check-in via a mounted device or mobile friendly link (Software only).

Digital Display of Notices:

Present your upcoming appointments on a digital screen, perfect for presenting your upcoming bookings to visitors in reception. 

Cloud Host Your Appointment Booking System

Stopford offer a Cloud Hosting option with every system, allowing you to take advantage of some of the great benefits it comes with including:

  • No hardware to maintain
  • Scalable resources for traffic spikes and high demand
  • Faster access to the latest upgrades and features
  • More responsive support and faster turnaround

24/7 Appointment Booking

Make your services available to your customers 24/7 through digital! No more waiting for brick and mortar locations to open and less pressure on reception staff during the day. 

Flexible For Multiple Service Areas

Stopford’s Appointment Booking solution allows you to deliver any timeslot-based service, offering features for everything from bulky waste collection to customer service centre bookings.

Channel Shift Savings

Faster, automatic processes free up staff time and create savings across your entire organisation.

Appointment and Diary Management

Utilise a wide array of management features to design your schedules, create staff, log payments and more. 

Frequent Updates

We offer solutions that are designed to grow as your requirements do. That’s why we deliver frequent updates for your appointment booking solution.

Robust Security Standards

We adhere to robust security standards by committing to external audits from organisations like ISO.

Get in touch today to request a demo

Book a demo with one of our specialists